Telinno Consulting · People Infrastructure Portal · April 2026

The People
Operating System

HR is a business unit. Its customer is every person in the organisation. Its product is a competent, engaged, loyal workforce. This portal is the complete toolkit for building that product across 4 KADs, 6 countries, and 148 people.

148people · 4 KADs
6countries
4HRBPs
10tools & references
Active Tools — use these now
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Start Here All 4 HRBPs · Daily use
People Audit System
The master record for Telinno's people infrastructure build. Each HRBP logs in with their KAD and audits every person across 6 phases — legal compliance, documentation (JSP, competency assessment, T&D plan), role clarity, performance management, pay & grading, and experience & retention risk. All 148 people pre-loaded. Saves to browser. Exports a full CSV per HRBP for the HR lead to consolidate into the org-wide picture.
HRBP login per KAD 148 people pre-loaded 6 audit phases Documentation record Gap flags dashboard Progress tracking CSV export
Open Audit System
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Process Audit HRBPs · Per KAD
HR Function Audit
9-section HRBP intake form that captures the current state of HR processes in your KAD. Sections: Compliance & Employment Law, Workforce Planning, Recruitment & Selection, Onboarding, Performance Management, L&D, Employee Relations & Engagement, HR Data & Reporting, and HRBP Operating Rhythm. Generates a structured audit report. The honest baseline before the build starts.
9 HR process sections Per-KAD assessment Audit report tab Printable output
Open HR Audit
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Phase 2 — Documentation HRBPs · One per role type
Job Success Profile
The foundation document for every role. 9 sections: role identity (KAD, grade, location), purpose, key outputs with KPIs, relationships, experience and knowledge requirements, functional competencies with proficiency levels 1–5, Telinno leadership behaviours, and what excellent performance looks like at 90 days and 12 months — plus early failure signals. Complete one per distinct KAD role before hiring or managing performance against it.
9 sections KAD taxonomy & grades Competency levels 1–5 90-day & 12-month success criteria Failure signal field JSON export · Print to PDF
Open JSP Template
Phase 2 — Documentation HRBPs · One per employee
Competency Matrix & T&D Planner
Set the required competency level for each role (from the JSP), then assess each employee's current level against it. Gaps are calculated automatically, and a Training & Development plan is generated per person — with learning method, specific action, and target date. Export all T&D plans as a single CSV for the organisational L&D calendar. Library covers Technical, Commercial, Project Management, Finance, People Leadership, and QHSE.
Competency library — 6 domains Required vs current level Gap auto-calculation T&D plan per employee Export all — CSV
Open Matrix
Strategy & Planning — the operating framework
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18-Month Roadmap CEO · CHRO · HRBPs
Implementation Plan
The 18-month build roadmap. Foundation (months 1–3): stabilise the restructure, secure compliance, give HRBPs mandates. Operating (months 4–9): performance cycle live, first engagement survey, compensation framework. Optimising (months 10–18): predictive analytics, succession, employer brand. Includes individual HRBP mandates for all four KADs, a 7-item risk register, and the org snapshot.
3-phase roadmap HRBP mandates × 4 Risk register Org snapshot 18-month timeline
Open Plan
Practitioner HRBPs · KAD Leaders
PVC — Practitioner's Codex
The practitioner-grade codex built for Telinno's 4-BU structure. 8 phases, 23 touchpoints. Unique feature: the BU System Health Snapshot — a Monday morning dashboard showing where each KAD sits in the people chain and what the highest-leverage fix is right now. Includes severity layers (Critical / Important / Optimising), HRBP Playbook per touchpoint, and role-based entry paths for Founders, HRBPs, and Heads of BU.
8 phases · 23 touchpoints BU Health Snapshot HRBP Playbook Severity layers Role entry paths System map
Open Practitioner's Codex
Telinno Edition All levels · Reference
PVC v2 — Telinno Edition
9-phase codex adapted for Telinno's 4-KAD, multi-country context. Every touchpoint includes an HRBP context block written specifically for the 4-BU structure, multi-country legal and cultural considerations (Nigeria, Mali, Niger, CIV, Cameroon), and failure/excellence scenarios calibrated to a 100–200 person telecoms services company. Manifesto bar: HR as a business unit delivering employee experience as its product.
9 phases · 23 touchpoints HRBP context per touchpoint Multi-country notes Failure/excellence scenarios System map Entry paths
Open PVC v2
Where to start — the sequence that matters
STEP 01
HR Function Audit
Each HRBP completes the 9-section intake for their KAD. Names the gaps honestly. This becomes the action plan.
STEP 02
Build the JSPs
One Job Success Profile per distinct role type in your KAD. Defines what good looks like before you measure against it.
STEP 03
Assess Competencies
Use the Matrix to assess each person. T&D plans generate automatically from the gaps. Export for the L&D calendar.
STEP 04
Audit All 148 People
Open the People Audit System. Log in with your KAD. Start with Phase 1 — legal compliance. Don't skip ahead.
STEP 05
Use the PVC as Doctrine
The Practitioner's Codex and Implementation Plan are the operating manual. Read them. Refer back. Don't wing it.
Deep Reference — the full HR knowledge base
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Exhaustive · 72 Touchpoints All levels · Deep research
People Value Chain — Complete Reference
The comprehensive HR knowledge base. 9 phases, 72 touchpoints, 360+ how-to execution steps, 200+ documented common mistakes. Every touchpoint of the human experience — from labour market analysis before the first hire through to alumni relations after departure. Includes a full Talent Intelligence function build and phase-level deep dives. Use this when you need to understand something fully, not just act on it quickly.
9 phases · 72 touchpoints 360+ how-to steps 200+ common mistakes Phase deep dives Talent Intelligence build Interactive explorer
Open Complete Reference
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Intelligence Framework HR leadership · Strategic build
People Value Chain — Intelligence Framework
The expanded intelligence layer. 72 touchpoints across 9 phases plus 9 full function-build roadmaps — how to build each HR function from the ground up — and phase-level methodology deep dives. Built for HR leaders who need to construct capability, not just understand concepts. The difference between knowing what onboarding is and knowing how to build a world-class onboarding function at scale.
9 phases · 72 touchpoints 9 function build roadmaps Phase methodology deep dives Strategic intelligence layer
Open Intelligence Framework
Legacy — kept for reference only
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Legacy — v1 Superseded by People Audit System v2
People Infrastructure Audit — v1
The original 5-phase audit tool without HRBP login, documentation record, or the sixth experience phase. Kept for reference. The v2 above supersedes it entirely — use that instead.
Open v1 (legacy)
Telinno · People Infrastructure Portal
April 2026 · 4 KADs · 6 Countries · 148 People